as of 10th to 17th of March 2019
\r\n1.6%
\r\n\r\n | Excellent | \r\n3,007 | \r\n50% | \r\n
\r\n | Very Good | \r\n1,674 | \r\n25% | \r\n
\r\n | Good | \r\n125 | \r\n6% | \r\n
\r\n | Fair | \r\n98 | \r\n5% | \r\n
\r\n | Poor | \r\n512 | \r\n10% | \r\n
\r\n | Very Poor | \r\n81 | \r\n4% | \r\n
Last activity: 2 hours ago
\r\nLouise added a time entry to the ticket Sales Revenue
\r\n 2 hours ago\r\nKevin added new attachment to the ticket Software Bug Reporting
\r\n 5 hours ago\r\nNatalie reassigned ticket Problem installing software to Katherine
\r\n 8 hours ago\r\nKatherine submitted new ticket Payment Method
\r\n Yesterday\r\nKatherine changed settings to ticket category Payment & Invoice
\r\n 2 days ago\r\nThe average time taken to resolve complaints.
\r\nMeasure how quickly support staff answer incoming calls.
\r\nMeasures the quality or your support team’s efforts.
\r\nProcess refund to #00910
\r\n Mar 21, 2019, 1:00pm\r\n-$16.50
\r\n Completed\r\nProcess delivery to #44333
\r\n Mar 20, 2019, 11:40am\r\n3 Items
\r\n For pickup\r\nPayment from #023328
\r\n Mar 20, 2019, 10:30pm\r\n+ $129.50
\r\n Completed\r\nPayment failed from #087651
\r\n Mar 19, 2019, 12:54pm\r\n$150.00
\r\n Declined\r\n